Friday 22nd October 2021

We had a leisurely breakfast and then started packing. We left our cases in the lock up room and went back to the Amazonia bar by the sea. We had checked out but they still let you have drinks and meals until you leave.

At 3pm we waited in reception for our taxi to take us to the airport. He was on time and at the airport, no problems.

Our plane was due to leave at 7pm. We boarded, the engines started ready to o and then they stopped. The pilot at 7.15 “We have a slight technical problem to sort and will leave very soon.” 8pm Pilot “These faults can be variable.” At this point I text Lou to let her know we ere going to be at least an hour late. She knew more than we did and sent me this…………

The pilot was lying to us. We shared this with the people around us and we called the air hostess and showed her. “Oh I will have to speak to the pilot.”  By this time we were all complaining just sitting there. They then brought round jugs of water and gave everyone a thimble full each. We all agreed this was not good enough just sitting there while the Easyjet announcement at Gatwick was changing by the minute. They finally gave in and let us off the plane, back into the departure lounge. The last Malta flight left so there was just our plane travellers left there and the doors locked. Two local staff guarded the gate………….NO EASYJET STAFF ANYWHERE!! So again we got together and complained and demanded to know what was going on. Their answer, come and get one of these each………………

We had all now had our masks on from when we entered the airport initially and were getting pretty annoyed by it as the departure lounge was hot and nothing was opened.

After a while, when the Gatwick announcement had moved to 6 the next morning, we complained again. We had all had enough. Eventually, the airport staff gave us vouchers each person was given a voucher for 4.50 euros. No announcement, so some people didn’t even get their vouchers. We then reminded them vouchers were no good when nothing was open!!! Again no Easyjet staff were to be seen or explain.  Half hour later we noticed they had opened the passport control gate so we were free to wander round the duty free , no one on passport control as we were the only ones in there!! That was a very strange feeling. They opened one cafe which we could redeem our vouchers, not even enough for a sandwich!

We spent the rest of the night just waiting, with the two airport staff telling us they had sent for another plane from Luton!! The seats were not ideal for sleeping so people were on the floor, had even found more comfortable seats in the bars. It just seemed so weird being able to wander around the airport and no one on passport control .

The entire time NO EASYJET STAFF or announcements. Appalling.